Legal
Privacy Policy
Effective July 7, 2026
Who we are
This website is operated by Couts Heating & Cooling, Inc. ("Couts", "we", "us"), an employee-owned mechanical contractor located at 9153 Stellar Ct., Corona, CA 92883. This policy describes what information this website collects and how we use it.
What we collect
The only personal information this website collects is what you choose to submit through our contact and quote request forms: your name, company, email address, phone number, and the details of your message. We do not collect personal information from visitors who simply browse the site.
Cookies, analytics, and tracking
This website does not set cookies, does not use advertising or analytics trackers, and does not use session-recording or screen-capture tools. We do not use targeted advertising, and we do not track visitors across other websites.
How we use your information
Form submissions are delivered by email to our team and are used solely to respond to your inquiry. We do not sell, rent, or share your personal information with third parties for their own marketing purposes. Service providers that deliver our email may process submissions on our behalf, and only for that purpose.
Your California privacy rights
California residents may have rights under the California Consumer Privacy Act, including the right to know what personal information we hold about you, the right to request deletion, and the right to non-discrimination for exercising those rights. To make a request, contact us at info@couts.com or (951) 278-5560.
Retention and security
We keep inquiry emails only as long as needed to handle your request and for reasonable business records. We use reasonable safeguards to protect the information you send us.
Changes and contact
We may update this policy from time to time; the effective date above reflects the latest revision. Questions about this policy can be sent to info@couts.com.